1. Introduction
At Swayambhu Info, we strive to ensure that our customers are satisfied with their purchases. This Cancellation and Refund Policy outlines the terms and conditions for canceling services and requesting refunds.
2. Cancellation Policy
Cancellation by Customer:
- You may cancel your service request within 4 days from the date of purchase.
- To cancel your service, please contact us at Contact@swayambhuinfo.com or call us at 9205642777. Please provide your order details and the reason for cancellation.
Cancellation by Swayambhu Info:
- Swayambhu Info reserves the right to cancel any order at any time due to unforeseen circumstances, such as unavailability of services or technical issues.
- If we cancel your order, we will notify you via email or phone and provide a full refund.
3. Refund Policy
Eligibility for Refund:
- To be eligible for a refund, your cancellation request must be made within 4 days from the date of purchase.
- Refunds will only be processed if the service has not yet been rendered or delivered.
Refund Process:
- Once we receive your cancellation request, we will review it and notify you of the approval or rejection of your refund.
- If your refund is approved, we will process it within 7-10 business days. The refund will be credited to your original method of payment.
4. Non-Refundable Services
- Certain services may be non-refundable. These include, but are not limited to, custom or personalized services that have already commenced.
- Any service explicitly marked as non-refundable on the product page is exempt from the refund policy.
5. Changes to This Policy
We may update our Cancellation and Refund Policy from time to time. The updated version will be indicated by an updated “Effective Date” at the top of this page. If we make material changes to this policy, we will notify you by prominently posting a notice on our website or by directly sending you a notification. We encourage you to review this policy periodically to stay informed about our cancellation and refund practices.
6. Contact Us
If you have any questions or comments about this policy, please contact us:
Email: Contact@swayambhuinfo.com
Phone: 9205642777
Address: Nandini Path, Dr. B Bhattacharya Marg, West Patel Nagar, Patna-800023, India
Contact Page: Swayambhu Info Contact Page
